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  Marklepine

  7 months ago

  4 comments

  See resume below

• 

  Marklepine

  7 months ago

  4 comments

  Mark Lepine, CHA
  8635 Hensingersville Road
  Macungie, PA 18062
  Home: 610-845-1159
  Cell: 484-860-6006

  OBJECTIVE:
  To secure a Regional or Corporate position with an organization that will capitalize on my professional experience and credentials that offers opportunity for growth and advancement.

  SUMMARY OF QUALIFICATIONS:
  • Over 25 years of experience in the hospitality industry with a strong Food & Beverage/Operations background.

  • Served as Area Managing Director for multi-brand hotels and was responsible for six hotels with combined annual revenues in excess of 35.M dollars

  • Opening experience, Project Management & Renovation

  • Successfully turned under-performing (revenue/profit) hotels around in short periods of time by implementing yield management programs and cost controls.

  • Effective communicator with strong leadership skills who utilizes a hands-on approach.

  • Strong community relation skills with a proven track record of building essential relationships within the market and community.

  • Proven track record of curing hotels in quality default by assessing and implementing aggressive action plans and establishing accountability.

  PROFESSIONAL EXPERIENCE:

  General Manager, CROWNE PLAZA ALLENTOWN – Driftwood Hospitality 2006- 8/31/07

  Property was in franchise default upon my arrival and was struggling financially with a negative net income over the trailing 12 months. Established action plans and timelines to cure property of default status. Increased 12-month OSI/GSTS score by 10 basis points. Hired a new management team and restructured operation to improve profitability, revenue and guest satisfaction. Reduced operating expenses by implementing cost controls programs in all departments. Turned property around in less than a year so that the property could be sold.

  General Manager/Project Manager, CLARION ATLANTA AIRPORT 2005-2006

  Renovated and re-opened a 232 room hotel at the Hartsfield Jackson International Airport. Was responsible for establishing the scope of work for this 7.0 million dollar renovation project and also oversaw the entire renovation as project manager. This building was closed at the time of take-over and took only 7 months to totally renovate, staff, and re-open.

  All positions listed below were held with Servico/Lodgian/Driftwood Hospitality

  General Manager, SHERATON CLEVELAND CITY CENTRE - Driftwood Hospitality 2003-2004

  Cured hotel of franchise default by improving GSI (guest satisfaction index) scores and by implementing and complying with OS&E standards. Significantly reduced operating expenses year over year while improving profit margins on same store sales. Implemented forecasting & cost control programs to improve profitability.

  Area Managing Director 2000-2003

  Oversaw 6 hotels in Western New York and directly managed a 397 room Holiday Inn Select. Increased hotel revenue by 51.5%, which in turn increased property value by 8M. Achieved the highest OSI score at the Holiday Inn Grand Island out of all of the IHG properties within the Lodgian organization. Revitalized and served as President of the Niagara Falls Hotel & Motel Association. Hotels were ultimately sold and position was eliminated.

  General Manager, CROWNE PLAZA WORCHESTER 1998-2000

  Oversaw a $12M location, with 243 guest room and 17,000 sq. ft of meeting and convention space. Supervised 25 managers and 175 personnel. Grew occupancy by 6.7%, rev-par by 18.1% and house profit by 25%.

  General Manager, CROWNE PLAZA SAGINAW 1997-1998

  Turn-around project and was in franchise quality default at the time I was transferred there. Successfully cured property of default status in less than 1 year and improved food and beverage profit 219% year over year. 177-room hotel with an additional conference center in excess of 100,000 sq. ft of meeting & convention space. President of the Convention Connection Committee, expanding hotel member sales.

  General Manager, HOLIDAY INN CITY CENTER 1996-1997

  Oversaw a 240-room hotel while maintaining a $4.8M budget. This hotel had been poorly managed by the previous ownership; which lead to a decrease in market share, tainted reputation within the community, as well as a reduction in revenue and profit. Increased a Combined Quality Index (CQI) rating within six months by applying a hands-on management approach. Exceeded budgeted revenue 14% and house profit 24% the first year.

  General Manager, HOLIDAY INN PARKWAY EAST 1994-1996

  Oversaw this full-service 240-room hotel with 9,000 sq ft of meeting space. Annual revenues of $3.8M. Increased house profit by 19%, food and beverage profit by 12% and boosted customer satisfaction scores from the 24th position to the 5th position in the IHG ranking system.

  General Manager Trainee, HOLIDAY INN MEADOWLANDS 1993-1994

  Chosen by the Regional Vice President for a general manager training program. Handled all aspects of hotel management, including sales and marketing, human resources, food and beverage, engineering and accounting.

  CERTIFICATIONS

  Certified Hotel Administrator Certification Educational Institute
  General Manager/Food and Beverage Manager Certification Holiday Inn University
  General Manager Training Certification American Hotel & Motel Association

  PERSONAL INFORMATION

  Married; two children; excellent health; willing to travel and/or relocate.