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Employee Engagement: "Untapped Potential"

March 31, 2008

Towers Perrin’s latest Global Workforce Study reported dismal findings on employee engagement levels. They define engagement as employees “willing to go the extra mile to help their companies succeed.”

The study found only 21% of employees surveyed are engaged in their work. (Here’s a scary thought: if only one out of five employees are fully engaged, what are the others up to?) And 38% of employees surveyed admitted they were partly to fully disengaged.

The research also confirmed the self-reinforcing relationship between strong employee engagement and the bottom line. It found companies with the highest levels of employee engagement had better results in increased operating income and earnings per share.

According to Towers Perrin Managing Director, Julie Gebauer, “ … at a time when companies are looking for every source of potential advantage, the workforce itself represents the largest reservoir of untapped potential.”

Hard to believe so many companies continue to overlook the obvious.

Information courtesy of Quality Service Marketing’s Blog – Specializing in Internal Marketing & Internal Communications (www.qualityservicemarketing.blogs.com)


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